FAQs

Is Love International 2022 Sold Out?


Yes the 2022 edition is sold out. All full week tickets are now sold out and the RA resale platform is open. Day tickets and Barbs & Boat tickets are still available on our ticket pages.

When are you announcing the lineup?


Our 2022 lineup has now been announced, featuring a host of old friends & new guests, you can find the line-up in full here. 
Set times have now been announced also here.

What is Earth Percent?


This year we are working with EarthPercent to support the most impactful organisations addressing the climate emergency such as Client Earth. We have committed to balance our crew flights CO2 emissions and are inviting you on our journey towards better practices at music festivals. You can help balancing your emissions by selecting a donation from the ticket add-ons on the Resident Advisor ticket page here

Will the festival refund/roll my ticket over to 2023 if i can’t come to the 2022 edition due to the Covid 19 pandemic?


Due to the ongoing global pandemic we are aware that people might not be able to come to the festival due to several reasons, such as: lockdowns in their local country, local strains, having to self isolate due to someone in their household contracting Covid, contracting Covid 19 yourself in the lead up to the festival or ,if local testing takes place in Croatia, you return a positive test on arrival. We are happy to offer a roll over for all these examples and will be happy to look at other reasons associated to the pandemic but we might ask for evidence of reason before refunding.

Will the festival cover cancellation costs for customers flights & accommodation due to Covid-19?


We will not cover these costs either on site or off site and we advise for you to book cautiously and make sure refunds or roll overs are available. Please get travel insurance.

What Covid-19 protocols will be in place on the festival site?


The Garden, who manage the site, are currently working on a site safety plan for 2022. Please sign up to their newsletter to get information on this as it is released and we will of course update all ticketholders. https://thegarden.hr/brewery/where-to-find-us/

When is the festival?


The festival will run from the 13th – 19th July 2022

Where is the festival?


Address: Ul. Petrića Glava 34, 22240, Tisno, Croatia

Phone: +385 23 364 320

When does it all start and finish?


Music will start at the festival site on Wednesday 13th July around 13:00 and will finish on Wednesday 20th July at 06:00am when the Tuesday night(19th July) Barbarella’s closing finishes, please note the festival finishes at 6am on Wednesday 20th.

Can I retain my 2021 festival ticket for 2022?


Yes we would love for you to retain your ticket for 2022. You don’t need to do anything if this is the case, all tickets have been moved to the 2022 event, this includes your festival ticket, Barbarella’s Unlimited & individual tickets and day tickets. For all second payments on deposit tickets bought we have now moved the deadline to April 1st 2022 at 23:59pm.

Refund of 2021 tickets


  • The refund request window for  2021 tickets bought through Resident Advisor is now closed
  • Tickets bought through Love Music Travel: Please speak directly with LMT about your package.
  • Tickets bought through Ex -U: All tickets can be refunded or retained for 2022.

What tickets can i buy at the box office on site?


All full week festival passes are sold out. Please head to RA for any resale tickets which are available.

All but 3 boats are sold out, you will be able to buy tickets for these boats up to an hour before the voyage through RA.

You will be able to buy day tickets from the main box office on site

You will be able to buy Barbarella’s individual tickets through the main box office on site or at Barbarella’s

You will be able to buy Barbarella’s unlimited passes only at he main box office on site. They are limited.

Will you extend 2nd payments for deposit tickets?


This is now extended to April 1st 2022

Are 2022 day tickets available?


There are a limited number of day tickets available.  Please head to our ticket page to purchase. These tickets allow you access to the main festival site for the day referenced on the ticket. The opening day(Wednesday 13th) is free entry on site as we run a reduced programme. 

What access do I have with my 2022 festival ticket?


You have access to the Main festival site which is open throughout the week 24 hours a day. Tickets for Boat parties and Barbarella’s are separate and need to be bought additionally to your main festival ticket.

Can i bring my own water bottle to site?


Security will allow you to bring in bottles to refill, if you bring in a full water they will want to check it as no other drinks are allowed on to site. Refills are available on site from the taps opposite the shower block near the campsite, but not form bars.
Refillable water is not available at Barbarellas as the water is ‘non potable’ – not drinking water – it is brought in on a tanker, not from mains.

How does RFID Cashless System work?


We are now cashless at The Garden Resort. Here is all the information you need to know about getting your cashless wristband, topping up and refunds!

All the bars onsite,  at Barbarella’s and on the boats, the on site restaurant, food court, on-site shop, massage, stalls and merchandise & Barbarella buses are cashless only. The box offices at Tisno and at Barbarella’s still accept card and cash alongside cashless payments.

When will I get my RFID cashless wristband?

You will get your cashless RFID wristband upon arrival at the Main Site Box Office in exchange for your festival ticket.

If you are coming directly to Barbarella’s, you will receive a RFID wristband at the Barbarella’s Box Office.

How can I top up my RFID cashless wristband?

There are four main top-up points located on site and one at Barbarella’s.  These top-up points accept debit and credit cards, as well as cash (Croatian Kuna only). You can also top up on the boat but only using a debit or credit card. 

There are additional top-up points at the restaurants and on the boats, but please note these only accept debit and credit card. Available during opening hours.

The minimum top-up amount is 30kn
The maximum top-up amount in a single transaction is 2000 kn.
If you run out you can top up again as many times as you like.

Can I get a refund on unused credit on my cashless RFID wristband?

Yes.

Refunds on remaining credit will be given from The Corner Bar on the 18.07.22 / 19.07.22  between 12:00pm and 14:00 and 09:00 – 12:00 on 20.07.22. You just need to bring your RFID wristband.

Please note that refunds can only made in cash (Croatian Kuna) and only available in the specified time above.

Can I swim with my cashless RFID wristband?

Yes! Swim, float, paddle & splash!

They are the responsibility of the holder, and any lost wristbands cannot be compensated. They are very secure and cannot come off by themselves.

If you think that there is any technical issue with your wristband, let us know at one of the main top-up points!

Boat party tickets


You must have a festival ticket to go on a boat party, the boats leave from the festival day site and entry to the site is only granted with a festival week ticket or a day ticket that is specific for that day. We scan the your RA ticket at the boats so please have charged phones with your tickets on. Tickets will close 1 hour before the boat leaves. 

Barbarella's Discotheque tickets


You don’t need a festival ticket to gain entry to Barbarella’s, this is a separate venue and you can buy tickets for it on the door or on our website.  We recommend buying in advance. Tickets on the door will be 200 Kuna.

Ticket Touting


Please only buy resold tickets through the RA ticket resale platform, we will not except ticket transfers through any other form. Please be aware that RA barcodes are only available to customers 24 hours before the event starts and any barcodes shown before this point will most likely be fake tickets.

What else is there to do in Tisno and surrounding areas?


Where is the nearest ATM?


This year’s Love International Festival is completely cashless. However, there is an ATM machine on the festival site, in the main reception area of the apartments. In addition there are 8 other ATMs in the center of Tisno, which is about a 10-15 minute walk from The Garden Tisno.

What is the local currency?


The currency is the kuna (kn / HRK) although accommodation is always priced in euros (but then charged in kunas).

Is there a good taxi service in the area?


Taxis can be found at the entrance to the festival site in the main car park and they are metered. Please make sure you get a taxi that is certified and has a  yellow taxi label on it. All certified taxis will have a taxi licence stuck on their windshield.  Legally the journey has to be on the meter and a receipt given for payment. DO NOT GET INTO TAXI’S WITHOUT THE YELLOW LABEL.

 

Search policy


For the safety of our customers and staff, security will be conducting bag searches upon entry to both the day & night festival sites. Anyone found to be carrying illicit items will have them confiscated and may be removed from the festival and handed over to the police where necessary. Please do not attempt to bring any of the following items inside the event: Fireworks, laser pens, or flares / Alcohol, illicit drugs, or legal highs including nitrous oxide / Animals (with the exception of guide dogs) Selfie sticks.

First aid


There is onsite medical centre with fully qualified staff. Please make yourself aware of it’s location when you arrive onsite.

Where is the nearest hospital?


In Sibenik town, 20km away. If you need medical attention at the hospital then take your passport with you as there is a reciprocal arrangement for UK passport holders. Citizens from other countries should check with their embassy if there is a reciprocal arrangement. You should also check your travel insurance prior to travel to see what you are covered for. There is a pharmacy in Tisno, just next to the bridge. 

Where is the lost property held?


In the main reception for the apartments or info point on the festival site or please contact: [email protected]

What is the price of drinks on site?


The bars have not fixed their prices for next season yet, but in 2019 a 1/2 litre of draught beer was 25 kn and cocktails 30 kn – 70 kn. Wines, spirits and soft drinks are of course available too.

Where is there to eat?


Onsite at the festival there is a restaurant which is open from breakfast till late(11pm) and also wraps and sandwiches at the beach food area. In Tisno village there are lots of ‘konobas’ to choose from.

Can we bring our own food and drink onto the festival site?


No, you can’t, but there are plenty of bars selling cocktails, beers, wines and soft drinks and also food is available too. You can bring water bottles on site and use the water refill points on the main site. 

I can't go anymore! Can I get a refund?


All tickets must be sold through the Resident Advisor resale application. Please head to our ticket page for more info

What time will the Box Office be open?


The box office will be open everyday from midday to midnight from 13th – 19th July.

Sustainability:


WE ARE INCREDIBLY PRIVILEGED TO BE ABLE TO HOLD A FESTIVAL IN SUCH A BEAUTIFUL SPACE. THIS IS WHY WE NEED TO SHOW THAT A HEALTHY RELATIONSHIP BETWEEN NATURE & HUMAN IS POSSIBLE WHILE PARTYING.  BELOW ARE SOME ESSENTIALS FOR COMING TO TISNO:

 

  • BRING YOUR REFILLABLE WATER BOTTLES, YOU CAN REFILL FROM THE TAPS OPPOSITE THE SHOWER BLOCK ON THE MAIN SITE. SADLY NO REFILL POINTS AT BARBARELLA’S DUE TO IT NOT BEING DRINKING WATER.  
  • AVOID BUYING SINGLE-USE PLASTIC BEACH ITEMS – WE CAN’T RECYCLE INFLATABLES  
  • DO NOT WEAR GLITTER OR BIODEGRADABLE GLITTERS – MARINE LIFE ISN’T SUPPOSED TO EAT MICROPLASTICS
  • BE PROACTIVE ONSITE, ENCOURAGE YOUR FRIENDS TO USE THE BINS & HELP US TO KEEP THE BEACH CLEAN AT ALL TIMES. 
  • IF WE TAKE EVERYTHING WITH US, IT WILL STAY AS NATURE INTENDED. LEAVE NO TRACE. 
  • RECYCLE YOUR CANS ONCE USED.  PLEASE PUT THEM IN THE BIN WHOLE NOT CRUSHED. 
  • PLEASE TAKE CARE OF YOUR OWN WASTE AND USE THE BINS PROVIDED 
  • DO NOT USE THE OCEAN OR THE BEACH AS AN ASHTRAY. DISPOSE OF YOUR CIGARETTE BUTTS RESPONSIBLY. 
  • PLEASE DO NOT WEE OFF THE MARINA.  IT LOOKS DISRESPECTFUL & SPOIL THE LOCAL ECOSYSTEMS – WE HAVE TOILETS ON SITE.   
  • FOR THE 2022 EVENT WE ARE WORKING WITH EARTHPERCENT TO SUPPORT THE MOST IMPACTFUL ORGANISATIONS ADDRESSING THE CLIMATE EMERGENCY SUCH AS  CLIENT EARTH. WE HAVE COMMITTED TO BALANCE OUR CREW FLIGHTS CO2 EMISSIONS AND ARE INVITING YOU TO JOURNEY TOWARDS BETTER PRACTICES AT MUSIC FESTIVALS. YOU CAN HELP BALANCING YOUR EMISSIONS BY SELECTING A DONATION FROM THE TICKET ADD-ONS AT THE BOTTOM OF THE TICKET MENU ON OUR WEBSITE
  • IN 2022 WE HAVE ORU SUSTAINABILITY OFFICER ON SITE CAPTURING DATA IN OUR YEAR ZERO. THIS DATA WILL HELP US CREATE TARGETS FOR FUTURE YEARS IN REDUCING OUR CARBON EMISSIONS.
  • THANK YOU FOR YOUR HELP IN KEEPING THE SITE CLEAN, REMEMBER THAT YOU PRESENT LOVE INTERNATIONAL AT ALL TIMES, REPRESENT AND SHARE OUR VALUES AND BE PART OF THE LOVE INTERNATIONAL COMMUNITY. WE LOVE IT HERE AND WE WANT TO ENSURE FUTURE GENERATIONS CAN ALSO EXPERIENCE THE BENEFITS OF LIVE MUSIC, ARTS AND CULTURE ABROAD.

What is the best way to get around Croatia?


Basically, forget trains! The buses are altogether quicker, cheaper and connect all cities with a regular service. You can buy tickets on board the bus, but you should get a receipt. Longer journeys have service stops included in the travel time.

What times are the local buses in Croatia?


When the summer 2022 timetable is announced we will make the info available.

Can I hire a car in Croatia?


Terms & conditions vary between car hire companies, but generally you should be able to hire a car if you are over 21 years old and have held a licence for minimum of 1 year.

How can I get from Airports to the festival site?


We recommend that you book an organised airport coach transfer through Shuttle Tours, who will bring you from Zadar or Split airport with lots of other festival revellers direct to Tisno.

Here is a link to their website:https://www.shuttletours.net

Alternatively you can make your own way to fit in with your travel plans. There are airport buses from all airports to the main centre bus terminals, and from all cities you will find regular buses to Zadar or Sibenik. Once at Zadar / Sibenik main bus terminal, take a local bus to Tisno.For details on how to get from Zagreb airport to Tisno by public bus email [email protected] and we will help with bus times. * Note – guests do not want to go from Split airport to Split centre and then Tisno as this is the wrong direction.There is also a good website with bus times (maybe not published for 2020 summer yet) at www.balkanviator.com

What is the nearest Airport?


Zadar is the nearest airport, only 40 mins by car. Split is 60 mins by car and Zagreb 3 hours by car. These journey times are for the highway route and will take a little longer by bus / coach.

How far away is Barbarella's Discotheque ?


It is approximately 15 minutes by bus or taxi from the festival site. There will be a bus service to and from the club, that will run throughout the night.

Using your phone while in Europe


Sadly due to Brexit using your phone in Europe isn’t as simple as it once was. Please check with your provider about tariffs for coming to Croatia and get the relevant bundles/add-ons.

Contact:


Telephone: +44117 9411611

Email: [email protected]

Address: Unit 6, Parkway Trading Estate, St Werburgh’s Rd, Bristol BS2 9PG, United Kingdom.